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Quotes for the young and old

I’m in the sandwich generation–surrounded on one side by demanding young adult children, and on the other side by demanding aging parents. I couldn’t decide which generation to dedicate my quotes to, so I’m honoring them both. “It takes a long time to grow young.” Pablo Picasso” You can ‘t stay young forever, but you

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Reading more means writing better

“Read, read, read. Read everything–trash, classics, good and bad, and see how they do it. Just like a carpenter who works as an apprentice and studies the master. Read! You’ll absorb it. Then write.” - William Faulkner Thanks to everyone who helped us select reading quotes for our bookmarks. How does reading help improve your writing?

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How templates can make you stupid

As our business grows, we need a better way track our sales efforts. We need a Customer Relationship Management system CRM, right? But which one? There are hundreds to choose from. Since I’m busy and the internet is a vast library of excellent resources, I joined a couple of LinkedIn sales groups and asked the

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How important is your voice and body language?

You’ve probably heard the adage that when you give a presentation, your words hardly contribute at all to establishing your credibility. Instead, 93% is determined by how you use your voice and body language. The words you use count for only 7%. This has led to the displacement of speechwriters by movement and voice coaches,

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Why writing makes you tired

Does writing fatigue you? If you’re like most people, the answer is yes. You’re not tired because of any physical exertion, since writing is sedentary, but rather from mental exertion resulting from having to make multiple, constant decisions. Roy Baumeister and John Tierney in Willpower call this phenomena decision fatigue. They explain that people who

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Writing contest winners

It was a tough challenge this time–translating this legalese passage into plain language. Before: Should any vacancy occur on the Board, such vacancy shall be filled forthwith by the appointment of a nominee by the Shareholder who is not then represented by the nominee to which he is entitled. The prize goes to Melissa Reiter,

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How is writing to an external reader different?

The difference between writing to an internal reader and an external reader is the difference between being at home with your family and being with company. Chances are you’re mostly the same, with some small but important differences. The differences Keep your process to yourself and share results only. A client looking for help doesn’t

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Help us choose quotes for our bookmarks

We are rebranding, which includes redoing our bookmarks. Why bookmarks? To remind our learners that reading more means writing better, we hand them out at the end of every course . We are looking for new quotes to print on them. Here’s the long list–how to choose? “Outside of a dog, a book is man’s

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How to create your own email protocol

Are you suffering from email overload? Abuse? We hear about your pain wherever we go. We can train you how to write effective emails and practice email etiquette. To really make our advice stick, we recommend you create your own email protocol. It’s easy to do. Time required: Ten to fifteen minutes Size and kind

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I Miss Andrew

I recently lost my kid brother in a fatal bicycle accident. He’s left a terrible hole in my life—please please please make sure anyone you love wears a helmet. I’ve been thinking of all the ways he inspired me, especially in the early days when I was creating this business. Back in 1996 he was

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