Specialists – We specialize in helping business people improve their writing skills. It’s all we do. We’re passionate about clear writing and continually update our programs and develop new courses and services.
Experience – We work in most industries and learn the nuances of our clients’ businesses quickly.
Bottom Line Oriented – We understand the demands of business today. Our courses give participants immediately usable skills that improve their productivity and get results.
Customization – We tailor the course content to meet the needs of each group.
People – We’re proud of our people. Our trainers are more than inspiring facilitators – they’re also professional writers.
Course Materials – Participants use our course manuals as desktop reference guides after the course. The manuals are full of sample documents, templates, style and format guidelines, checklists, and exercises. Participants also receive convenient laminated tip sheets for quick reference.
On-going Support – Once a month, participants receive a free electronic copy of our newsletter The Write Stuff. This newsletter is full of practical tips, quizzes and mini-lessons that reinforce the skills learned.
Customer Service Focus – Great customer service is fundamental to all successful businesses – it’s ingrained in the corporate culture and in every correspondence with every customer. This philosophy drives our business and is woven through all our courses.
Our Guarantee – We strive to exceed your expectations and guarantee your complete satisfaction.